Utilizing Dr. Marshall B. Rosenberg, PhD, Nonviolent Communication tools and resources, clients are guided in a safe space to effectively communicate with one another in a way that both individuals feel Heard, Validated and Connected in the conversation. Clients gain skills that not only allow them to get their message across more effectively but also encourage them to respond in a way that validates their partners observation, feelings, needs and request.

There are two roles to a conversation: the Communicator and the Receiver (Listener). Part of a healthy relationship is being able to play both roles effectively by using the skills and tools provided.

4 Components of Communication

1. Observation
2. Feelings
3. Needs
4. Request

Receiver (listener):

1. Hearing/Gathering the information
2. Clarifying the information
3. Validating the information

Often, the most important and prevalent part of communication is the desire to feel heard. Practicing respectful dialogue, in which both parties put effort into hearing one another, is key to reintegrating healthy relationships.